Do you have previous retail sales experience and are confident in upselling through excellent communication and product knowledge? Are you able to work in a fast-paced environment? Are you passionate about pets?

We are recruiting for a Sales Advisor to join our Tamworth team. We put all pets' health and well-being first. All our teams receive extensive training from Hannah Molloy of Channel 4’s Puppy School, through our video training platform Myagi, to give our customers and their pets the very best and most up to date advice.

With 24 stores, open 7 days a week, for all your pets' needs from raw feeding and natural deli treats to hay and rabbit food.

As passionate pet people, Just for Pets have a genuine desire to provide the best possible shopping experience for our customers and their pets across our 23 stores, and it’s all down to the fantastic team members we employ across the UK.

Job Duties:

• Opening and Closing Responsibilities: Responsible for opening and/or closing the store, activating/deactivating alarms, and securing premises.
• Sales: Promote and sell pet products through engaging with customers and upselling.
• Customer Service/Assistance: Help customers with product selection and pet care advice.
• Stock Management: Maintain stock levels, receive and book in deliveries.
• Pet Care: Provide pet care guidance including grooming and training tips.
• Store Maintenance: Keep the store clean and presentable.
• Knowledge of Products: Stay informed through training and industry news.
• Promotions and Events: Participate in campaigns and pet-related activities.

Required Skills:

1. Reliability: Trusted with opening/closing and handling cash.
2. Customer Service: Strong interpersonal and communication skills.
3. Sales Skills: Ability to upsell and meet targets.
4. Teamwork: Collaborate to meet goals and support colleagues.
5. Attention to Detail: Maintain product displays and accurate pricing.
6. Computer Literacy: Basic till and Myagi training proficiency.

Desirable Skills:

• Product Knowledge: Familiarity with pet products, including food and accessories.
• Pet Care Knowledge: Understanding of pet care basics, health, and behaviour.
• A Growth Mindset: Opportunities for promotion, training, and accredited development.

Benefits:

• Training & Development available
• Workplace Wellbeing Initiatives
• Discretionary Profit Related Pay
• 24/7 GP service for employees and their family
• Employee Assistance Program (EAP) with counselling and wellbeing support
• Access to WageStream for early pay access
• Discount on Pet Products after 3 months of service

Job Details:

Job Type: Part-time

Pay: £10.00–£12.21 per hour

Expected Hours: No less than 5.5 per week

To apply for this role please email your CV to Just for Pets Recruitment.

Do you have previous retail sales experience and are confident in upselling through excellent communication and product knowledge? Are you able to work in a fast-paced environment? Are you passionate about pets?

We are recruiting for a Key Holder to join our Evesham team. We put all pets' health and well-being first. All our teams receive extensive training from Hannah Molloy of Channel 4’s Puppy School, through our video training platform Myagi, to give our customers and their pets the very best and most up to date advice.

With 24 stores, open 7 days a week, for all your pets' needs from raw feeding and natural deli treats to hay and rabbit food.

As passionate pet people, Just for Pets have a genuine desire to provide the best possible shopping experience for our customers and their pets across our 23 stores, and it’s all down to the fantastic team members we employ across the UK.

Job Duties:

• Opening and Closing Responsibilities: Responsible for opening and/or closing the store, activating/deactivating alarms, and securing premises.
• Sales: Promote and sell pet products through engaging with customers and upselling.
• Customer Service/Assistance: Help customers with product selection and pet care advice.
• Stock Management: Maintain stock levels, receive and book in deliveries.
• Pet Care: Provide pet care guidance including grooming and training tips.
• Store Maintenance: Keep the store clean and presentable.
• Knowledge of Products: Stay informed through Myagi and industry updates.
• Promotions and Events: Actively participate in sales campaigns and pet-related activities.

Required Skills:

1. Reliability: Trusted with opening/closing and handling cash.
2. Customer Service: Excellent interpersonal and communication skills.
3. Sales Skills: Ability to upsell and meet sales targets.
4. Teamwork: Work collaboratively to maintain store operations and meet goals.
5. Attention to Detail: Ensure tidy displays and accurate pricing.
6. Computer Literacy: Basic knowledge of till systems and Myagi platform.

Desirable Skills:

• Product Knowledge: Understanding of luxury pet products.
• Pet Care Knowledge: Basic understanding of nutrition, grooming, and behaviour.
• A Growth Mindset: Willingness to grow within the company through promotions and accredited training.

Benefits:

• Training & Development available
• Workplace Wellbeing Initiatives
• Discretionary Profit Related Pay based on company profits
• Instant 24/7 confidential GP access for employees and their family
• Employee Assistance Program with counselling and wellbeing support
• Access to WageStream for early pay access
• Pet Product Discount after 3 months of service

Job Details:

Job Type: Part-time

Pay: £12.27 per hour

Expected Hours: No less than 5.5 per week

To apply for this role please email your CV to Just for Pets Recruitment.

Assistant Store Manager – Cirencester

Do you have previous retail management experience and confident in upselling through excellent communication and product knowledge? Are you able to work in a fast-paced environment? Are you passionate about pets?

You will be responsible for assisting the Store Manager with the day to day running of the stores including managing rotas, budgets, stock, staff, cash, loss prevention, driving sales and innovation while maximising profits and much more. You will be required to run the store in the absence of the Store Manager. You are required to act as a role model to all staff demonstrating the Just for Pets business values in all interactions. You will also be expected to be an ambassador of our Company values and they will be at the heart of everything you do.

This role is a part time opportunity of a minimum of 30 hours per week, you will be required to have weekend availability.

As passionate pet people, Just for Pets have a genuine desire to provide the best possible shopping experience for our customers and their pets across our 25 stores and it’s all down to the fantastic team members we employ across the UK.

Job Duties

• Customer Service Excellence: You are expected to greet customers, provide assistant with products, and upsell. You will handle customer complaints effectively always ensuring customer satisfaction.
• Sales and Revenue Generation: You will assist in achieving sales targets by promoting products and upselling to customers. You will analyse sales reports that are distributed within the business to identify trends, improve sales to optimise store performance.
• Team Leadership and Development: You will support the Store Manager in recruiting, training, and managing a team of retail staff to ensure sales targets are hit and the team are delivering exceptional customer service. You will also be expected to provide coaching and constructive feedback to junior members of the team to enhance their performance.
• Operational Efficiency: Alongside the Store Manager, you will oversee daily store operations, including opening and closing procedures, cash handling, and security protocols. You will ensure compliance with health and safety regulations, cleanliness standards, and company policies.
• Product Knowledge and Merchandising: You will stay updated through Myagi on pet care trends, product features, and industry developments to provide informed advice to customers. You will assist in merchandising activities, such as product displays, promotions, and seasonal campaigns.

Qualifications and Skills

1. Customer Service: Excellent interpersonal and communication skills are essential for assisting customers effectively and providing exceptional service.

2. Sales Skills: Ability to persuade and influence customers, upsell or cross-sell products, and meet sales targets through effective communication and product knowledge.

3. Teamwork: Collaboration with colleagues to maintain store operations, assist customers, and achieve common goals.

4. Attention to Detail: Being meticulous in maintaining product displays ‘packet perfect’, pricing accuracy to uphold store standards.

5. Computer Literacy: Proficiency in till systems, understanding store sales and performance reports. You will use Myagi to ensure continuous professional development.

Required Skills:

1. Retail Management: Prior experience in retail management, particularly in the pet industry, is highly desirable.

2. Customer Service Excellence: Exceptional customer service skills are vital in the retail industry. The Assistant Store Manager should have the ability to interact with customers in a friendly, courteous, and helpful manner. They should be adept at addressing customer inquiries, resolving complaints, and ensuring a positive shopping experience for every customer.

3. Leadership Abilities: Strong leadership skills to effectively guide and motivate the store team. This includes the ability to delegate tasks, provide constructive feedback, and foster a positive work environment that encourages teamwork and collaboration.

4. A Growth Mindset: At Just for Pets, we pride ourselves on promoting from within. We believe in retaining our best talent by offering promotions, training and development which includes accredited courses.

• Communication Skills: Clear and effective communication is essential for coordinating with the store team, liaising with customers, and conveying information to management. The Assistant Store Manager should be able to communicate clearly, both verbally and in writing, and be responsive to the needs and concerns of both customers and staff.
• Organisational Skills: Excellent organizational skills are necessary to manage multiple tasks, prioritise responsibilities, and ensure the smooth operation of the store. The Assistant Store Manager should be able to handle administrative tasks, such as scheduling, inventory management, and record-keeping, efficiently and effectively.

Desirable Skills:

1. Product Knowledge: A thorough understanding of pet care products, including food, accessories, toys, and grooming supplies, is essential for an Assistant Store Manager in a pet retail store.

2. Passion for Pets: A genuine passion for animals and a commitment to promoting pet welfare.

Benefits

• Training & Development available
• Workplace Wellbeing Initiatives
• Discretionary Profit Related Pay based on company profits per year.
• Instant access to a free, 24/7, confidential GP service for all Just for Pets Colleagues and their family
• A fantastic Employee Assistance Program for all our employees which gives great access to counselling, GP service, lifestyle and wellbeing advice.
• Access to WageStream, a great financial wellbeing tool that gives you access to a percentage of your pay as you earn it.
• Discount on Pet Products from 3 months service.

Job Type: Part-time, Permanent

Pay: £26,976.00-£27,499.00 per year

To apply for this role please email your CV to Just for Pets Recruitment.